Email our team
Send your question to support@moreximi.com. Include your order number if you have one. We aim to respond within 24–48 business hours; weekends and holidays may take longer.
Order & delivery help
For tracking or address questions, include your order number and the email used at checkout. Please contact us promptly if an address needs changing; dispatched parcels may not be editable.
Product support
Tell us the product name, what you were trying to do and what happened. A photo or short video can help us understand a setup or hardware issue. Never send passwords or full payment card details.
Returns & privacy requests
Use the same email for return requests or questions about your personal information. You can read the policies below before contacting us.
Business address
Moreximi · 33333 LBJ FWY, Dallas, TX 75241-7203, United States. This is not a return authorisation; contact us for the correct return destination.