Privacy Policy

Last Updated:April 2, 2026

Welcome to Moreximi ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (moreximi.com), purchase our AI companion products, or use our services.

By using our website and products, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
We collect information that you provide directly to us, as well as data automatically collected when you interact with our website and products.

Personal Information: When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, email address, and phone number.

Payment Information: We use secure third-party payment processors (such as Shopify Payments, PayPal, etc.). We do not directly store your credit card numbers.

Device and Usage Data: When you browse moreximi.com, we automatically collect certain information about your device, including your IP address, browser type, time zone, and some of the cookies that are installed on your device.

AI Toy Interaction Data: To provide a responsive and intelligent companionship experience, our AI bear toys may process voice inputs and interaction patterns. This data is processed securely to facilitate the AI's functionality and improve user experience. [Note: If your bear does not record or store voice data, you can add "We do not store permanent audio recordings of these interactions."]

2. How We Use Your Information
We use the collected information for various purposes, including:

To fulfill and manage orders, process payments, and arrange for shipping.

To communicate with you regarding your order, customer support inquiries, and updates.

To screen our orders for potential risk or fraud.

To improve and optimize our website, as well as to enhance the artificial intelligence models and features of our companion toys.

To send you marketing communications (only if you have opted in), which you can opt out of at any time.

3. Sharing Your Information
We do not sell your personal information. We only share your information with trusted third parties to help us provide our services:

Service Providers: We share data with Shopify (which powers our online store), logistics partners to ship your products, and secure payment gateways.

Legal Compliance: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

3. Sharing Your Information

We do not sell your personal information. We only share your information with trusted third parties to help us provide our services:

  • Service Providers: We share data with Shopify (which powers our online store), logistics partners to ship your products, and secure payment gateways.

  • Legal Compliance: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Children's Privacy (COPPA Compliance)

The safety and privacy of children are our utmost priority. While our AI plush bears are designed for companionship, purchases on our website must be made by adults (18 years or older).

In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal identifiable information directly from children under the age of 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately so we can remove such data from our servers. Parents have the ultimate control over the AI toy's settings and data usage.

5. Your Privacy Rights (US Residents)
Depending on the US state you reside in (such as California under the CCPA/CPRA), you may have specific rights regarding your personal information, including:

The right to know what personal information we collect and how it is used.

The right to request the deletion of your personal information.

The right to opt-out of the sale or sharing of your personal information (Note: We do not sell your data).

The right to correct inaccurate personal information.

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website (such as the shopping cart).

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Email: support@moreximi.com

Website: moreximi.com